Satisfaction Guarantee At Carroiris, we are committed to providing high-quality order management services. We understand that circumstances may change, and we want to ensure your satisfaction. If you are not completely satisfied with our services, we offer a refund policy to make the process easy and straightforward.

Eligibility Our refund policy applies to the following criteria:

30-Day Money-Back Guarantee: For new customers, we offer a full refund within the first 30 days of service activation.

Unused Services: If you cancel your service after the initial 30 days and have unused prepaid services, we will provide a pro-rata refund for the remaining unused portion of your hosting plan.

Non-Refundable Items Please note that the following items are non-refundable:

Domain Registration: Fees for domain registrations, transfers, and renewals are non-refundable.

Additional Services: Certain additional services, such as SSL certificates, are non-refundable.

How to Request a Refund To request a refund, please contact our customer support team at [email protected]. You will be asked to provide the following information:

Your full name. The hosting account or order number. A brief explanation of your reason for requesting a refund.

Refund Processing Refunds will be processed as follows:

Refunds will be issued to the original payment method used for the purchase. It may take up to 3 days for the refund to be processed and reflected in your account.

Termination of Services Upon receiving a refund, your hosting services will be terminated, and you will no longer have access to our hosting platform.

Changes to the Refund Policy Carroiris may update this refund policy. We will notify you of significant changes via email or by posting a notice on our website.

Contact Us If you have any questions or concerns about our refund policy, please contact us at [email protected].